About us

This is a unique opportunity to be part of a service that creates lasting memories for residents and visitors alike. No two ceremonies are the same, and you'll have the privilege of helping people celebrate some of the happiest moments of their lives.

Working with Warrington Borough Council, you'll be part of a supportive team committed to delivering outstanding service while upholding the highest standards of integrity, inclusivity and professionalism.

Join us and help make every ceremony a truly memorable occasion.

The role

Variable Hours contract Based at Warrington Register Office, 1 Time Square, and approved venues across Warrington.

Salary £13.90 - £15.31 per hour plus additional 15.04% (under 5 years service) or 17.65% (over 5 years service) holiday pay on top of hour rate

Are you confident, professional and passionate about helping people celebrate life's most important moments?

Warrington Registration Service is looking for an enthusiastic and customer-focused Sessional Registrar to join our ceremonies team. This is a rewarding opportunity to play a key role in delivering memorable marriage, civil partnership and celebratory ceremonies across the borough.

You will conduct and register marriages and civil partnerships and act as a celebrant for other ceremonies, including naming ceremonies, renewal of vows ceremonies and citizenship ceremonies. Ceremonies may take place at Warrington Register Office, approved venues, places of worship and, on occasion, hospitals, hospices or private residences.

Working as part of a dedicated team, you will:

• Deliver engaging and professional ceremonies tailored to individual couples and families.
• Prepare for ceremonies by reviewing legal documentation and ceremony scripts.
• Conduct pre-ceremony interviews and provide guidance on legal requirements.
• Complete and handle legal records accurately and securely.
• Support customers with sensitivity, professionalism and excellent customer service.
• Respond calmly and effectively to last-minute changes or unexpected situations.
• Work flexibly, including evenings, weekends and bank holidays, to meet service demand.

What's needed?

We are seeking individuals who:

• Have exceptional communication and presentation skills.
• Are confident speaking in front of groups and managing formal occasions.
• Can quickly build rapport with people from diverse backgrounds.
• Demonstrate excellent organisational skills and attention to detail.
• Are reliable, punctual and able to work independently.
• Have a strong commitment to customer service and public service values.
• Understand the importance of confidentiality, accuracy and professionalism.
• Support equality, diversity and inclusion in all aspects of their work.
• Previous experience in public-facing roles, ceremonies, hospitality, customer service, events or registration services would be advantageous, although full training will be provided.

Benefits

As well as a competitive salary, working for us means you get:

• 26 days annual holiday - raising to 31 after 5 years of service (pro-rata)
• Access to our attractive and competitive benefits package
• Access to our Health & Wellbeing Programme
• 20 % enhancement on hour rate for working Saturday and Sunday 

Key Dates & Further Information

The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

If you are applying for the job internally, please ensure that you apply via the Careers Page on SAP, however if you are applying for an additional job you would need to apply externally.

If you are a permanent WBC employee you will need to apply for this fixed term position as an internal secondment opportunity and will need to discuss this with your current line manager prior to applying.

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. Sponsorship is not available for this role; therefore, you must have the right to work in the UK to be eligible for appointment.

Warrington Borough Council is a Disability Confident employer